Cookie Policy

Last updated: January 1, 2025

1. Introduction

This Cookie Policy explains how Radiance Hub Education ("we," "our," or "us") uses cookies and similar technologies when you visit our website radiancehub-education.com ("Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies serve various purposes:

• Remembering your preferences and settings
• Enabling website functionality
• Analyzing website performance and usage
• Personalizing content and advertisements
• Providing social media integration

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submission, and access to secure areas. The website cannot function properly without these cookies.

Examples include:

• Session management cookies
• Security cookies
• Cookie consent preference cookies
• Load balancing cookies

Duration: Session or until consent is withdrawn

Legal Basis: Legitimate interest (essential functionality)

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Examples include:

• Google Analytics cookies
• Page view tracking
• User behavior analysis
• Website performance monitoring

Duration: Up to 24 months

Legal Basis: Consent

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples include:

• Language preferences
• Region selection
• Contact form pre-population
• Theme preferences

Duration: Up to 12 months

Legal Basis: Consent

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

Examples include:

• Social media advertising pixels
• Retargeting cookies
• Conversion tracking
• Interest-based advertising

Duration: Up to 24 months

Legal Basis: Consent

4. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

4.1 Third-Party Services We Use

Google Analytics

• Purpose: Website analytics and performance monitoring
• Data collected: Anonymous usage statistics
• Privacy Policy: Google Privacy Policy

Social Media Platforms

• Purpose: Social sharing and integration
• Platforms: LinkedIn, Facebook, Twitter
• Data collected: Social interaction data

Email Marketing Services

• Purpose: Newsletter management and email tracking
• Data collected: Email engagement metrics

5. How We Use Cookies

5.1 Website Functionality

• Maintaining your session across pages
• Remembering your cookie preferences
• Enabling contact form functionality
• Providing security features

5.2 Analytics and Performance

• Understanding how visitors use our website
• Identifying popular content and pages
• Measuring website performance
• Improving user experience

5.3 Marketing and Communication

• Personalizing content based on interests
• Measuring effectiveness of marketing campaigns
• Providing relevant coaching service information
• Managing newsletter subscriptions

6. Cookie Duration

6.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are essential for website functionality during your visit.

6.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences across multiple visits.

Typical durations:

• Functional cookies: 30 days to 12 months
• Analytics cookies: 12 to 24 months
• Marketing cookies: 30 days to 24 months

7. Managing Your Cookie Preferences

7.1 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

7.2 Browser Settings

You can also manage cookies through your browser settings:

Google Chrome

1. Click the three dots menu > Settings
2. Go to Privacy and security > Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button > Options
2. Select Privacy & Security
3. Under "Cookies and Site Data," adjust your settings

Safari

1. Go to Safari > Preferences
2. Click Privacy tab
3. Adjust "Block cookies" settings

Microsoft Edge

1. Click the three dots menu > Settings
2. Go to Cookies and site permissions
3. Manage cookies and site data

7.3 Opt-Out Tools

For analytics and advertising cookies, you can use these opt-out tools:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: DAA WebChoices Tool
• Network Advertising Initiative: NAI Opt-out Tool

8. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

8.1 Necessary Cookies

Disabling these cookies will:

• Prevent proper website functionality
• Disable form submissions
• Remove security features
• Prevent session management

8.2 Analytics Cookies

Disabling these cookies will:

• Prevent us from measuring website performance
• Limit our ability to improve user experience
• Reduce website optimization capabilities

8.3 Marketing Cookies

Disabling these cookies will:

• Show less relevant content and advertisements
• Prevent personalization features
• Limit social media integration

9. Mobile Devices and Apps

On mobile devices, similar technologies to cookies may be used:

• Local storage
• Device identifiers
• Software development kits (SDKs)
• Mobile advertising IDs

You can manage these through your device settings or app preferences.

10. Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children through cookies. If you believe we have inadvertently collected such information, please contact us immediately.

11. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Changes in our cookie usage
• New legal requirements
• Updates to third-party services
• Improvements to our website

We will notify you of significant changes by:

• Updating the "Last updated" date
• Displaying a notice on our website
• Sending email notifications to subscribers

12. International Transfers

Some of our third-party service providers may be located outside Australia. When cookies involve international data transfers, we ensure appropriate safeguards are in place as outlined in our Privacy Policy.

13. Legal Framework

Our cookie practices comply with:

• Australian Privacy Act 1988 (Cth)
• Spam Act 2003 (Cth)
• Australian Privacy Principles (APPs)
• International best practices for cookie compliance

14. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us: